You will receive the Temporary password via the email.
The temporary password contains the Number, Alphabet, and Symbol for 8 Letters. For example, A*v1c!3
This password can only used for one time.
If you have been using the temporary password, but not yet the process. Kindly contact Customer Happiness for a new password.
How to use the Temporary?
1. Sign in to the website erx.io
2. Input the Email and the Temporary password you received via email.
3. Input the SMS OTP code with 6, characters.
4. How to create a new password
After you have verified the OTP code, the reset password page will show up.
Old password >>> The Temporary password that you have received via email for example A*v1c!3
New password >>> You can set the New password as the requirement below:
Password Requirement:
- At least 8 character(s)
- At least 1 number(s)
- At least 1 symbol(s)
- At least 1 lowercase letter(s)
- At least 1 uppercase letter(s)
- Does not contain part of username (Name, Surname, and Email Address)
- The New password must not be used before
Confirm new password >>> To verify your password, use the same character as the New password