1. Click “LOGIN” on the top right of ERX website to login to your ERX account
2. Sign in to your ERX account
2.1 Fill in your registered email address.
2.2 Fill in your password.
2.3 You can check on “Remember me” to keep your sign in information for the next time.
2.4 Click “Sign In”.
If you forgot your password, click “Need help signing in?” then choose “Forgot password.”
(Learn more : How to reset password.)
3. Two-Factor Authentication (2 FA) process
You will be redirected to the 2 FA process that you have configured.
3.1. SMS Authentication
3.1.1 Check the SMS inbox on your mobile device.
3.1.2 Enter the code you received then click “Submit”.
Every time you log in-to your account with a new device, you will receive an email to inform you of new sign-in notification.
If you don’t recognize this activity, please contact ERX Customer Happiness Center immediately.