Solutions for Missing Account Confirmation Emails

If you haven’t received the "Verification Email", it may be due to one of these reasons:

1. The email is not in your inbox and may have been filtered into Spam, Junk, or Promotions folders.

2. The email address provided during registration may not be correct.

    

Solutions for Missing Account Confirmation Emails

1. Check other email folders such as Spam, Junk, Promotions, or Other folders. Try searching for the email with the subject "Email Verification."
2. If the email is not found in other folders, make sure that you entered the correct email by try to register again with the same email.
   • If the system says the email is already in use, it means your registration was successful. Please wait a few moments and check your email inbox again.
   • If the system allows you to register again, it means the previous email entry may have been incorrect. Please register again using the correct email.
3. If you have followed all the steps above but still cannot proceed, please contact the ERX Happiness team