Customers can create an account with ERX with these 3 steps
- Register User
- Verify your identity (KYC)
- Receive results via email
1. Create Account
1.1 Go to https://erx.io, click “Create Account”
1.2 Create an account by entering your email address. After that, create an account by using your email, and set up a password as follows:
- At least 8 character(s)
- At least 1 number(s)
- At least 1 symbol(s)
- At least 1 lowercase letter(s)
- At least 1 uppercase letter(s)
- Does not contain part of username.
Then you will get a verification email.
1.3 Click 'Verify Email' to confirm your account.
1.4 Sign in your account
1.5 Enter your mobile number without ‘0’, click ‘Send Code’ to get OTP, then enter the code from SMS and click ‘Verify’
2. Verify your identity (KYC)
This process consists of 5 steps:
2.1 Personal Information
2.2 NDID
2.3 Fill in your General Information
2.4 Suitability Test
2.5 Knowledge Test
2.1 Personal Information
2.1.1 Please prepare
- Your National Identification card (Thai users) or Passport (Foreigners)
- A device with a camera
Click “Get Started”
2.1.2 Read and click ‘Accept’ to ERX’s terms of service and privacy policy, then click ‘Next’
2.1.3 Select your nationality, then click ‘Continue’
2.1.4 Upload the front and back of your National Identification card (Thai users) or Passport (Foreigners). Please ensure that the photo meet following requirements:
- All details on ID are readable
- Enough light
- No reflection on the card
- No mark, line, and signature on the photo
Check that the information details are the same as on the document, then click ‘Next’
Uploading your identity card (Back Side) then click “Next.” and Check the information details again, then click ‘Next’
2.1.5 Liveness test requires using a camera.
- If your device has a camera, click ‘Start’ to open your camera and scan your face following the instructions.
- If your device does not have a camera, use the device that has the camera scan QR code to continue the process.
2.2 NDID
2.2.1 Read the terms and conditions of NDID service and click "Accept" to continue.
2.2.2 Please select identity service provider that you registered NDID and have a the application on the mobile
2.2.3 Complete the process on the provider’s application within the given timeframe (60 minutes).
2.2.4 Get back to ERX’s web page or application. Click ‘Next’ after completing your digital ID verification
2.3 Fill in your General Information
Please fill in your address as your house registration, your current address (for document delivery), and other information truthfully
Provide your occupation details and company address.
- If your company address is the same as the house's registered address or current address, please click on the small box below, uncheck the box, and fill in your company address. Then click “Next.”
Provide your family information, then check the box to confirm that you're the ultimate beneficial owner and click “Next.”
2.4 Suitability Test
There are 10 questions
2.5 Knowledge Test
There are 12 questions
2.6 Review and Confirm Your information, then click ‘Next’.
3. Complete the KYC Verification
The page will show up "Congratulations!"
You can start your trading by clicking ‘Back to Dashboard’ bottom.