You can enable 2FA (2 Factor Authentication: learn more) to secure your account by following methods
SMS Authentication
1.1 Select your country and enter your phone number then click “Send code” to send a verification code to your mobile device
1.2 Check messages on your mobile device
1.3 Enter the code you received then click “Submit”
If you did not fill in the code or did not receive any code within 1 minute, click “Re-send code” to request a new OTP
1.4 After you have finished the SMS Authentication process, click the button “Finish”
1.5 SMS Authentication: The system will require you to send code to your mobile again for security.
1.5.1 Click “Send code” to send the code to your mobile device
1.5.2 Check the SMS inbox on your mobile device.
1.5.3. Enter the code you received then click “Verify”. You will be redirected to the Dashboard.
Every time you log in to your account with a new device, you will receive an email to inform you of new sign-on notification.
If you don’t recognize this activity, please contact ERX Customer Happiness Center immediately.