Steps for Depositing Digital Assets into the ERX Digital Wallet
1. Sign in to ERX and select “Wallet” from the menu on the left. You will be directed to the ERX wallet page.
The wallet page will display an overview of your account balances for both cash and digital assets. You can perform deposit and withdrawal transactions on this page.
2. Select on “Deposit” next to the digital asset you would like to deposit. You will direct to the deposit transaction page.
3. Copy the deposit address by clicking 'Copy' or scan the QR code.
4. Paste the ERX wallet address you copied into the wallet from which you would like to deposit digital assets into the company's account.
5. After you have completed the deposit, you will receive an email notification from ERX confirming that the company has received your digital asset deposit request.
6. The deposit status can be categorized into two cases.
6.1 Successful digital asset deposit
6.2 Unsuccessful digital asset deposit
Case 1: Successful digital asset deposit
When you have successfully deposited digital assets into your ERX wallet, you will receive a confirmation email from ERX. Please check the details of the deposited digital assets and the updated balance.
Case 2 : Unsuccessful digital asset deposit
If your deposit is unsuccessful, you will receive an email notification that your deposit is rejected.
Reason for unsuccessful deposit: The transaction was rejected after the 10th confirmation (due to a blockchain error).
Note: The number of confirmations required depends on the trading rules of each digital asset issuer.